Privacy Policy

This privacy policy describes how Regal Velocity Rentals collects, uses, and protects the information gathered through our site and during the provision of our services, including Sports Car Rentals, Luxury Sedan Rentals, Chauffeur Driven Services, Corporate Fleet Rentals, Wedding & Event Vehicle Hire, Exotic Vehicle Leasing, and Airport Transfer Services. We are committed to protecting your privacy and handling your data transparently and securely, in accordance with applicable data protection laws, including the General Data Protection Regulation (GDPR) where relevant.

Information We Collect

We collect information necessary to provide our rental and related services. This may include:

Personal identification information: Your name, date of birth, nationality, driving license details, passport details (for international clients), and contact information (address, telephone number, email address).
Financial information: Payment card details or bank account information for processing transactions and managing security deposits.
Booking details: Information related to your rentals, including dates, locations, vehicle type, and any special requests.
Service usage data: Information about how you use our service, including preferences and historical rentals.
Communications: Records of your correspondence with us.
Information automatically collected: When you visit our site, we may automatically collect certain information from your device, such as your IP address, browser type, operating system, referring URLs, and information about your interaction with our online platform. This is collected through technologies like cookies.

How We Collect Your Information

We collect information in several ways:

Directly from you: When you make a booking, register for an account, fill out forms on our site, communicate with us via phone, email, or in person.
From third parties: Such as payment service providers, insurance providers, or partners, where necessary for providing the service.
Automatically: As you navigate through our site through cookies and other tracking technologies.

How We Use Your Information

We use the collected information for the following purposes:

To process and manage your vehicle rentals and related services.
To communicate with you regarding your bookings, inquiries, and service updates.
To process payments and manage billing and collections.
To provide customer support and respond to your requests.
To comply with legal and regulatory obligations, such as verifying identity or fulfilling insurance requirements.
To improve our services, develop new offerings, and enhance your experience on our site.
For internal business purposes, such as data analysis, audits, and fraud prevention.
To send you marketing and promotional communications about our services, where you have consented to receive them.

Sharing Your Information

We may share your information with third parties only when necessary to provide our services or comply with legal obligations. This includes:

Service providers: Third-party companies that perform services on our behalf, such as payment processing, IT support, insurance providers, and analytics providers.
Legal and regulatory authorities: When required by law, court order, or government request.
Affiliates: With companies within the Regal Velocity Rentals group for business operations and service provision.
In connection with a business transaction: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.

We ensure that third parties handling your data are contractually bound to protect it and process it only for the specific purposes we instruct.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements. When we no longer need your data, we will securely delete or anonymize it.

Data Security

We implement appropriate technical and organizational measures to protect your personal information against accidental or unlawful destruction, loss, alteration, unauthorized disclosure, or access. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee absolute security.

Your Data Protection Rights

Depending on your location and applicable law, you may have certain rights regarding your personal data, including:

The right to access: Request a copy of the personal information we hold about you.
The right to rectification: Request correction of inaccurate or incomplete data.
The right to erasure (the "right to be forgotten"): Request deletion of your personal information under certain conditions.
The right to restriction of processing: Request that we limit the way we use your personal information.
The right to object to processing: Object to the processing of your personal data for direct marketing or other purposes based on our legitimate interests.
The right to data portability: Request a copy of your data in a structured, commonly used, and machine-readable format and transmit it to another controller.
The right to withdraw consent: If we rely on your consent to process data, you have the right to withdraw that consent at any time.

To exercise these rights, please contact us using the contact information provided below.

Third-Party Links

Our site may contain links to third-party websites. This privacy policy does not apply to those external sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party sites you visit.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and use personal information about you, including to serve interest-based advertising. You can control how cookies are used through your browser settings.

Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to remove that information from our servers.

Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. Any changes will be posted on our site. We encourage you to review this policy periodically.

Contact Us

If you have any questions about this privacy policy or our data practices, you can contact us at:

Regal Velocity Rentals
501 Pinnacle Business Park,
Bandra Kurla Complex,
Mumbai, Maharashtra, 400051
India